Knowledge, Integrity & Consideration
Cridland & Co has a good reputation in the village, and as soon as I met James Cridland I could understand why. He exudes business integrity, is passionate about what he does, and is hugely knowledgeable about both the locale and properties such as mine.
With a leader such as James running the Cridland business, you would imagine that his staff are 'made in his image', and that is certainly true. The knowledge, as well as the drive, to achieve a good sale was present in everyone I spoke to. My main contact throughout the process was Amanda, and there aren't enough superlatives to do real justice to her approach to my sale - sufficeth to say her knowledge, care, consideration, and patience were so very much appreciated.
Thank you to everyone at Cridland, it was a pleasure doing business with you, and I can’t recommend them highly enough.
Ms S Fawcett, Souldern
An excellent service from friendly, professional staff - highly recommended.
Mr Goodbourn, Lower Heyford
"It was obvious from our first conversation with James Cridland that he really likes his job and this reflects in his enthusiasm for the properties he sells and his total engagement right through to completion. There is a strong team around him and nothing is too much trouble for Vendor or Purchaser alike.James's obvious experience allows him to pre-empt and deal with possible issues before they arise which allowed us a smooth and amicable negotiation process, for which we are very grateful. Highlights in service for us were: Good and consistent communication with all; great local knowledge worked well for us and our purchasers, so helping to complete the sale; James was not put off by our individual and quirky old cottage and he could completely see it's potential; A realistic and positive approach throughout was refreshing and a pleasure to work with.We highly recommend Cridland and Co to all."
Denise and Hugh Pakeman - Middleton Stoney - unsold through a previous agent
I have sold 2 properties with Cridland and Co in the past 5 years and I cannot fault their service. Friendly, local and above all professional. Always easy to speak to someone on the phone and they really helped keep on top of the chain in both cases. When we had a buyer pull out at the last minute, Cridland and Co pulled out all the stops and found us another buyer within 10 days! Cannot recommend highly enough.
A. Law - Kirtlington
We chose to use Cridland's to sell our house as they were friendly, approachable and professional from the outset. James and the team genuinely had our interests at heart and worked hard for us throughout the marketing and sale process. Even when we suffered a set back (through no fault of theirs or ours), they remained as committed as ever to getting us the best possible sale for our property. Every question, query and concern were answered in a responsive and productive manner. We would have no hesitation in both using Cridland's again or recommending them to friends and family. An excellent company, run by excellent people!
N Bouse, Upper Heyford
Having recently sold my house through Cridland & Co, I would highly recommend them if you are in the market for selling / buying (as I used them to buy said house a few years ago too). James' enthusiasm and local knowledge are both invaluable in finding your way through one of the most stressful experiences. From the start, where James helped to benchmark the sale price based on local property market, through to the final completion, James was communicative and supportive. Thank you, James and the rest of the team at Cridland & Co!
Mrs DA - Lower Heyford
"We had an excellent experience selling through Cridland & Co. We had previously listed with a different estate agent and had multiple sales fall through due to bad communication and a lack of experience dealing with quirky properties. Mr Cridland excels at managing the post-offer process and is extremely proactive, which is what we were missing before. The rest of the team are highly knowledgeable and efficient, which helped lower our stress levels immensely.
We would highly recommend this estate agent to anyone."
Mr CP - Fritwell
Mrs J Davis, BicesterThe team at Cridland are the most impressive i have ever worked with - ever !! Have bought and sold a number of houses in the Oxford and these guys are the best.
They are different !! They are estate agents with a heart and humour - estate agents who are human and quite frankly just a little bit different ( some may even say eccentric but in the best possible way !!)
I have just sold two houses through these guys and they were fabulous, cant recommend them enough.
Mrs B Brand - Lower HeyfordI was really happy with the job that Cridlands did in selling my home. They were friendly, approachable and always professional. They shared in my frustrations with the process when I needed them to as well! I really appreciated all the support they gave me, and they did a fantastic job of selling my house in the midst of the pandemic and in between lockdowns. I would definitely recommend them.
James and his team did a wonderful job selling my village home. Great to deal with a local business that has a thorough understanding about the local market - they knew about most of the houses on my road! They seem to have prospective buyers lined up before the property came onto the market. That meant I only got serious potential buyers view the property resulting in a good match and a good sale. With a pandemic-related hiccup at the end of the process, James pulled out all the stops and we got over the line. I can't thank Cridlands enough, and would thoroughly recommend them to others and use them again. Great to support a local business too in the process.
Mrs A Allen - Steeple Aston
Ms Caroline Hansford - SomertonAfter having three different estate agents over to give me there value and marketing plan, Cridland & Co stood out far above the rest. Not only were they were warm, friendly and competitive with there rates but there local knowledge was second to none, which is SO important when selling your house! Putting my house on the market just before the pandemic started was nerve-wrecking, but these guys took all that stress out by keeping in touch regularly and giving me an overall fab service. I wouldn't use any other estate agent now that I have found this team. Thanks again to James and the team!
"I am a busy working mother with 3 children and a dog and rarely take the time to write reviews of anything.
But I had to make the exception for Cridlands Estate Agents.
We had a slightly tricky house to sell as it is listed and thatched, which is definitely not a mass market beast. We were selling our first house and we had been on with 2 other agents before calling James and had unfortunately had pretty dire experiences. Huge upfront fees with one and being asked to do all our own viewings with the other.
So my expectations were not high when I called James. How wrong I was! Right from the first phone call and subsequent valuation, James and all his team were polite, warm, honest and professional. We have all needed a sense of humour throughout the sale and I cannot thank James and his team enough for all their guidance and support.
Small, (but important) points worth mentioning particularly:1. There was an understanding of our life applied to all areas of the sale - obviously first evident with arranging house viewings and as much notice as possible given.2. The majority of viewings were appropriate with well-matched potential buyers.3. All my phonecalls/ emails/ messages were swiftly replied to and dealt with appropriately.4. James kept us updated regularly post offer being accepted and arranged a very smooth sale with his constant work chasing all parties involved.5. They also helped us with looking at our potential next houses, giving us advice on appropriate valuations.6. Their local knowledge was evident and incredibly important. As was their knowledge of old houses-I believe the key to our successful sale.
We cannot thank Cridlands enough for such a positive experience instructing them as our agents. We cannot recommend them highly enough.
Do not hesitate to call them."
Dr Catherine Walters, Twyford - on the market with two other agents prior
From his first visit, James made it clear that he understood the potential of our unconventional home in an uncertain market. His personal and professional interest in the photographs and write up instantly conveyed his enthusiasm and fresh approach. He and his team set about attracting viewers with energy, and in four months they had sent as many viewers as two previous large chain agents had in a whole year. His advice to us was always realistic but positive and we were buoyed up by the prompt responses he and his team gave to any queries we had.
The depth and breadth of James’ knowledge and experience, and his problem solving approach throughout the sales process also gave us confidence. James seemed to relish the challenges that cropped up during the sales process and went out of his way to find solutions. Above all, what sets James and his team apart is their understanding of people and properties and their enthusiasm to match ‘the right people to the right property.’ It’s infectious and it works! Thank you Cridland and Co.. You’ve made all the difference.
Mike and Clare, Steeple Aston - on the market with other agents for two years!!
Looking back at our house selling experience, we were very pleased with our appointment of Cridlands as the estate agents. James Cridland is clearly experienced and astute. He judged that we should put our home on the market ‘as is’, rather than to first spend money on renovation. The focus was on the property’s good location, and its potential for a future buyer to exploit, and this proved to be a successful strategy. James is also a skilful negotiator, and he proved very capable in dealing with the few inevitable ‘wrinkles’ in the sale process along the way. Overall, the house selling experience was a positive one for us, and James’ personal approach had a lot to do with this. Thank you very much indeed, to James and the team!
D & L Pretorius - Duns Tew
Well, what can we say! It only took three years (from starting to look for a house to selling and buying!)!
Thank you for everything. We are very grateful for your humor, professionalism, and never-ending hard work. We are well aware that this move would not have hapened if it weren't for you.
Corin, David, Freddie, Hugo and Rufus. Kirtlington Bought the above through us...and sold this through us too!
"Words can not describe the absolute pleasure in dealing with Cridland & Co.
Everybody in this company is utterly professional, efficient and helpful, beyond words.
We would not hesitate to recommend this company to anyone for sales and purchase, in fact we would recommend the experience, this is not an "estate agent” as we normally know. They go far and beyond."
Mr V-M - Lower Heyford
Thank you so incredibly much for everything! Truly the world's best estate agents - can't tell you how much we appreciate all your unbelievably hard work!
B & T - Oxford - Lettings
We can honestly say that the decision to sell our property with Cridland & Co was the best decision we made and we have no doubt that our move wouldn't have happened were it not for James' hard work and perseverance. We initially debated whether to go with an online estate agency as the cost saving seemed significant but James proved to be worth his weight in gold, especially when we hit a few problems after securing an offer. It's easy to forget that a huge part of selling a house comes after the initial offer, and it was then that the personal touch made a huge difference- with other agents we would have been passed to a central 'after-sales' admin team but with Cridlands we had James on speed dial until the day we moved and he personally navigated a complicated situation keeping us (and the rest of our chain) updated and involved at all stages. He also secured a higher offer than some of the other agents suggested they would achieve, presumably because they were looking for a quick and easy sale whereas James really seemed to understand the local market.
In a tricky market and with increasing competition it's refreshing having good old fashioned service and a personal touch- estate agents don't have the best reputation and Cridlands really buck the trend! We would strongly recommend James and his team and wouldn't consider selling with anyone else in future.
S. Powell - Summertown
James and his team were brilliant. We had not moved for 29 years, so the whole process was fairly daunting. James is incredibly easy to get on with, has a great sense of humour (particularly when things don’t quite go to plan) and made everything go as smoothly with as little stress as possible.
I would certainly recommend Cridland’s for selling and buying - we did both. Nothing is too much trouble. The best Estate Agents in Oxfordshire with a superb personal touch.
T. Gould - Souldern